J Korean Acad Nurs Adm. 2010 Mar;16(1):17-25. Korean.
Published online Mar 31, 2010.
Copyright © 2010 Korean Academy of Nursing Administration
Original Article

The Effect of Emotional Intelligence on Self-efficacy and Job Stress of Nurses - Mediating Role of Self-efficacy -

Kyung Hee Lee,1 and Jung Su Song2
    • 1Department of Nursing, Ulsan College, Korea.
    • 2Department of Industrial Management, Ulsan College, Korea.
Received December 28, 2009; Revised January 29, 2010; Accepted March 16, 2010.

Abstract

Purpose

This study was to investigate the relationship among emotional intelligence, self-efficacy and job stress of nurses.

Method

Data was collected from convenient sample of 265 nurses who work for a university hospital in a city. The Questionnaire measured the level of emotional intelligence, self-efficacy and job stress of nurses. The data were analyzed using descriptive statistics, t-test, ANOVA, scheffe' test, pearson's correlation coefficient and hierarchical multiple regression.

Result

The mean score of emotional intelligence was 3.41(±.37), self-efficacy was 3.27(±.45) and job stress was 3.35(±.65). There were significant differences on self-efficacy according to age, marital status and education level. And there were significant differences on job stress according to age, working unit. It was a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy were significantly negative correlation with job stress. The emotional intelligence explained 24.8% of self-efficacy and 1.9% of job stress and self-efficacy explained 2.7% of job stress. And the self-efficacy was showed a mediate variable between emotional intelligence and job stress.

Conclusion

To decrease job stress, nursing managers ought to develop the emotional intelligence and self-efficacy of nurses, reinforce as a mediating role between emotional intelligence and job stress.

Keywords
Emotional intelligence; Self-efficacy; Psychological stress

Tables

Table 1
General characteristic of the subjects (N=265)

Table 2
Emotional intelligence, self-efficacy, and job stress of the subjects (N=265)

Table 3
Emotional intelligence, self-efficacy, and job stress of the subjects according to General characteristics (N=265)

Table 4
Correlations of Emotional intelligence, self-efficacy, and job stress (N=265)

Table 5
Hierarchical regression analysis on job stress

Notes

This paper was supported by Ulsan College research funds in 2009.

References

    1. Ahn JS. In: A study on the stress of service employees according to the emotional labor. Seoul: Kyonggi University; 1999.
      Unpublished master's thesis.
    1. Bandura A. In: Social learning theory. Upper Saddle River, New Jersey: Prentice Hall; 1977.
    1. Baron RM, Kenny DA. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. J Pers Soc Psychol 1986;51(6):1173–1182.
    1. Bong YS, So HS, You HS. A study on the relationship between job stress, self-efficacy and job satisfaction in nurses. J Korean Acad Nurs Adm 2009;15(3):425–433.
    1. Cha KL. In: The relation of self-concept, self-efficacy and emotional intelligence. Seoul: Hongik University; 2002.
      Unpublished master's thesis.
    1. Cho HJ. In: A study on emotional intelligence and job stress of teachers of special schools for mental retardation. Yongin: Dankook University; 2008.
      Unpublished master's thesis.
    1. Choi HS. In: A comparative study of work stress of nurses in a intensive care unit and in a general ward. Seoul: Kyung Hee University; 1998.
      Unpublished master's thesis.
    1. Chung EC, Doh BN. Job stress, self-efficacy and health promoting behaviors in hospital nurses. J Korean Acad Psychiatr Ment Health Nurs 2002;11(3):398–405.
    1. Gist ME, Mitchell TR. Self-efficacy: A theoretical analysis of its determinants and malleability. Acad Manage Rev 1992;17(2):183–211.
    1. Han KH. The moderating effects of efficacy on the relationship between job characteristics and job stress outcomes. J Organ Manage 2003;27(1):33–57.
    1. Han KH. The moderating effects of self-efficacy on the relationship between the employees' dispositional traits and job burnout. Daehan J Bus 2005;18(2):531–555.
    1. Hwang PJ. In: A study on the influence of an employee's emotional intelligence on Organizational effectiveness. Seoul: Sogang University; 2007.
      Unpublished master's thesis.
    1. Joung MS, Kim KJ. A study on the effect of emotional labor and leader's emotional intelligence on job satisfaction and organizational commitment for nurses. Korean J Hosp Manage 2006;11(4):1–18.
    1. Kim HH. In: Nurses' perceptions of job-related empowerment, job satisfaction, organizational commitment and self efficacy. Daejeon: Chungnam University; 2005.
      Unpublished master's thesis.
    1. Kim HS. A comparative study regarding health condition and work stress of nurses working in cancer ward and general ward. J Korean Oncol Nurs 2001;1(2):191–203.
    1. Kim MS, Park YB. The effects of self-efficacy and empowerment on perceived organizational support and organizational citizenship behaviors of Nurses. J Korean Acad Nurs Adm 2008;14(3):268–277.
    1. Kim SH. In: The relation between social support and self-efficacy of residents of single-room occupancy hotels. Seoul: Catholic University of Korea; 2002.
      Unpublished master's thesis.
    1. Kim YM. In: A study on the effect of emotional labor according to the personality type of hotel employee on job stress. Seoul: Sejong University; 2008.
      Unpublished master's thesis.
    1. Ko YK. In: Identification of factors related to nurses' individual performance using a multilevel analysis. Seoul: Yonsei University; 2006.
      Unpublished doctoral dissertation.
    1. Ko YK, Kang KH. A study on the relationship between self-efficacy, collective-efficacy and job stress in the nursing staff. J Korean Acad Nurs Adm 2006;12(2):276–286.
    1. Lee JY, Jee JH. Moderating effects of emotional intelligence on the relationships between job demand and burn-out: focused on tourism employees. J Hum Resour Manag Res 2007;14(4):277–294.
    1. Lee SH. A study on the relationship between professional self-concept, self-efficacy and job satisfaction in clinical nurses. J Korean Acad Adult Nurs 2008;20(1):10–20.
    1. Lee YM, Schwarzer R, Jerusalem M. Korean adaptation of the general self-efficacy scale. 1994.
    1. Lim JS. In: A study on the relationship among employee's emotional intelligence, employee's attitude and behavior. Seoul: Korea University; 2004.
      Unpublished master's thesis.
    1. Park IA. In: The effect of nurses' personality, emotional labor on job attitude. Seoul: Hanyang University; 2008.
      Unpublished master's thesis.
    1. Parker DF, Decotiis TA. Organizational determinants of job stress. Organ Behav Hum Perform 1983;32(2):116–166.
    1. Shin HJ. In: The influence of emotional education program on emotional intelligence and self-efficacy. Seoul: Seoul National University of Education; 2006.
      Unpublished master's thesis.
    1. You HK. In: A study on the relationship between emotional intelligence, job stress, job satisfaction and job performance. Suwon: Suwon University; 2009.
      Unpublished doctoral dissertation.
    1. Wong CS, Law KS. The effects of leader and follower emotional intelligence on performance and attitude: an exploratory study. Leadersh Q 2002;13(3):243–274.

Metrics
Share
Tables

1 / 5

PERMALINK