Employing chatbots for data collection in participatory journalism and crisis situations

References

1. Abbott, Jennifer Y.. ( 2017;), ‘ Tensions in the scholarship on participatory journalism and citizen journalism. ’, Annals of the International Communication Association, 41:3&4, pp. 278–97.
   [Google Scholar]
2. Abokhodair, Norah,, Yoo, Daisy, and McDonald, W. David. ( 2015;), ‘ Dissecting a social botnet: Growth, content and influence in Twitter. ’, in D. Cosley, and A. Forte. (eds), Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, Vancouver, Canada, 28 February, New York:: ACM;.
   [Google Scholar]
3. Bramer, Max. ( 2007), Principles of Data Mining, vol. 180, London:: Springer;.
   [Google Scholar]
4. Cahn, Jack. ( 2017;), ‘ Chatbot: Architecture, design, and development. ’, Ph.D. dissertation, Philadelphia, PA:: University of Pennsylvania School of Engineering and Applied Science Department of Computer and Information Science;.
   [Google Scholar]
5. Clerwall, Christer. ( 2014;), ‘ Enter the robot journalist: Users’ perceptions of automated content. ’, Journalism Practice, 8:5, pp. 519–31.
   [Google Scholar]
6. Dale, Robert. ( 2016;), ‘ The return of the chatbots. ’, Natural Language Engineering, 22:5, pp. 811–17.
   [Google Scholar]
7. Franquet, Rosa,, Villa, Maria I., and Bergillos, Ignacio. ( 2011;), ‘ Audience participation in online news websites: A comparative analysis. ’, Observatorio (OBS*), 5:3, pp. 226–37.
   [Google Scholar]
8. Gani, Aisha, and Haddou, Leila. ( 2014;), ‘ Could robots be the journalists of the future?. ’, The Guardian, 16 March, https://www.theguardian.com/media/shortcuts/2014/mar/16/could-robots-be-journalist-of-future. Accessed 1 October 2020.
   [Google Scholar]
9. Harlow, Summer. ( 2012;), ‘ Newspapers increasingly eliminating copy editors, shifting copy editing duties to reporters. ’, Journalism in the Americas: The University of Texas at Austin, 29 May, https://knightcenter.utexas.edu/blog/00-10287-newspapers-increasingly-eliminating-copy-editors-shifting-copy-editing-duties-reporter. Accessed 28 November 2018.
   [Google Scholar]
10. Hermida, Alfred,, Domingo, David,, Heinonen, Ari,, Paulussen, Steve,, Quandt, Thorsten,, Reich, Zvi,, Singer, Jane B., and Vujnovic, Marina. ( 2011;), ‘ The active recipient: Participatory journalism through the lens of the Dewey-Lippmann debate. ’, International Symposium on Online Journalism, 1:2, pp. 1–21.
    [Google Scholar]
11. Hwang, Tim,, Pearce, Ian, and Nanis, Max. ( 2012;), ‘ Socialbots: “Voices from the fronts”. ’, Interactions, 19:2, pp. 38–45.
    [Google Scholar]
12. Jones, Bronwyn, and Jones, Rhianne. ( 2019;), ‘ Public service chatbots: Automating conversation with BBC News. ’, Digital Journalism, 7:8, pp. 1032–53.
    [Google Scholar]
13. Kim, Jintae,, Lee, Hyeon-Gu,, Kim, Harksoo,, Lee, Yeonsoo, and Kim, Young-Gil. ( 2018;), ‘ Two-step training and mixed encoding-decoding for implementing a generative chatbot with a small dialogue corpus. ’, in J. M. Alonso,, A. Catala, and M. Theune. (eds), Proceedings of the Workshop on Intelligent Interactive Systems and Language Generation (2IS&NLG), Tilburg, The Netherlands, 5 November, Stroudsburg, PA:: Association for Computational Linguistics;, pp. 31–35.
    [Google Scholar]
14. Kim, Soomin,, Joonhwan Lee, and Gahgene Gweon. ( 2019;), ‘ Comparing data from chatbot and web surveys: Effects of platform and conversational style on survey response quality. ’, in S. Brewster, and G. Flitzpatrick. (eds), Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, Glasgow, Scotland, 4–9 May, New York:: Association for Computing Machinery;, https://doi.org/10.1145/3290605.3300316. Accessed 17 October 2022.
    [Google Scholar]
15. Lokot, Tetyana, and Diakopoulos, Nicholas. ( 2016;), ‘ News Bots: Automating news and information dissemination on Twitter. ’, Digital Journalism, 4:6, pp. 682–99.
    [Google Scholar]
16. Milhorat, Pierrick,, Schlögl, Stephan,, Chollet, Gérard,, Boudy, Jérôme,, Esposito, Anna, and Pelosi, Gianni. ( 2014;), ‘ Building the next generation of personal digital assistants. ’, 1st International Conference on Advanced Technologies for Signal and Image Processing (ATSIP), Sousse, Tunisia, 17–19 March, Piscataway, NJ:: IEEE;, pp. 458–63.
    [Google Scholar]
17. Molnar, György, and Szüts, Zoltán. ( 2018;), ‘ The role of chatbots in formal education. ’, 2018 IEEE 16th International Symposium on Intelligent Systems and Informatics (SISY), Subotica, Serbia, 13–15 September, Piscataway, NJ:: IEEE;, pp. 197–202.
    [Google Scholar]
18. Mondal, Anupam,, Dey, Monalisa,, Das, Dipankar,, Nagpal, Sachit, and Garda, Kevin. ( 2018;), ‘ Chatbot: An automated conversation system for the educational domain. ’, 2018 International Joint Symposium on Artificial Intelligence and Natural Language Processing (iSAI-NLP), Pattaya, Thailand, 15–17 November, Piscataway, NJ:: IEEE;, pp. 1–5.
    [Google Scholar]
19. Otter, Alastair. ( 2017;), ‘ Journalism bots: A quick history and ideas for use in your newsroom. ’, Global Investigative Journalism Network, 11 December, https://gijn.org/2017/12/11/journalism-bots-a-quick-history-and-ideas-for-use-in-your-newsroom/. Accessed 28 May 2020.
    [Google Scholar]
20. Panagiotidis, Kosmas,, Tsipas, Nikolaos,, Saridou, Theodora, and Veglis, Andreas. ( 2020;), ‘ A participatory journalism management platform: Design, implementation and evaluation. ’, Social Sciences, 9:2, n.pag.
    [Google Scholar]
21. Paulussen, Steve, and Ugille, Pieter. ( 2008;), ‘ User generated content in the newsroom: Professional and organisational constraints on participatory journalism. ’, Westminster Papers in Communication & Culture, 5:2, pp. 24–25.
    [Google Scholar]
22. Piccolo, S. Lara,, Roberts, Shadrock,, Iosif, Anna, and Alani, Harith. ( 2018;), ‘ Designing chatbots for crises: A case study contrasting potential and reality. ’, Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI), Belfast, UK, 4–6 July, New York:: ACM;, n.pag.
    [Google Scholar]
23. Rogers, Everett. ( 1983), Diffusion of Innovations, , 3rd ed.., New York:: The Free Press;.
    [Google Scholar]
24. Shum, Heung-Yeung,, He, Xiao-Dong, and Li, Di. ( 2018;), ‘ From Eliza to XiaoIce: Challenges and opportunities with social chatbots. ’, Frontiers of Information Technology & Electronic Engineering, 19:1, pp. 10–26.
    [Google Scholar]
25. Silverman, Craig. (ed.) ( 2014), Verification Handbook: An Ultimate Guideline on Digital Age Sourcing for Emergency Coverage, Maastricht:: European Journalism Centre;.
    [Google Scholar]
26. Skorupska, Kinga,, Kamil, Warpechowski,, Radoslaw, Nielek, and Wieslaw, Kopec. ( 2020;), ‘ Conversational crowdsourcing for older adults: A Wikipedia chatbot concept. ’, Proceedings of 18th European Conference on Computer-Supported Cooperative Work. European Society for Socially Embedded Technologies (EUSSET), Siegen, Germany, 13–17 June, Bonn:: European Society for Socially Embedded Technologies (EUSSET);.
    [Google Scholar]
27. Starbird, Kate,, Palen, Leysia,, Hughes, Amanda Lee, and Vieweg, Sarah. ( 2010;), ‘ Chatter on the red: What hazards threat reveals about the social life of microblogged information. ’, Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, Savannah, GA, 6–10 February, New York:: ACM;, pp. 241–50.
    [Google Scholar]
28. Stassen, Wilma. ( 2010;), ‘ Your news in 140 characters: Exploring the role of social media in journalism. ’, Global Media Journal-African Edition, 4:1, pp. 116–31.
    [Google Scholar]
29. Veglis, Andreas, and Bratsas, Charalampos. ( 2017;), ‘ Reporters in the age of data journalism. ’, Journal of Applied Journalism & Media Studies, 6:2, pp. 225–44.
    [Google Scholar]
30. Veglis, Andreas, and Drok, Nico. ( 2018;), ‘ Crisis reporting. ’, in A. Veglis, and N. Drok. (eds), EJTA Teachers Conference 2018, Thessaloniki, Greece, 18–19 October, Thessaloniki:: EJTA;, pp. 14–15, 96 .
    [Google Scholar]
31. Veglis, Andreas, and Maniou, A. Theodora. ( 2019;), ‘ Chatbots on the rise: A new narrative in Journalism. ’, Studies in Media and Communication, 7:1, pp. 1–6.
    [Google Scholar]
32. Weizenbaum, Joseph. ( 1966;), ‘ ELIZA – A computer program for the study of natural language communication between man and machine. ’, Communications of the ACM, 9:1, 36–45.
    [Google Scholar]
33. Wu, Yu,, Wu, Wei,, Xing, Chen,, Zhou, Ming, and Li, Zhoujun. ( 2016;), ‘ Sequential matching network: A new architecture for multi-turn response selection in retrieval-based chatbots. ’, in R. Barzilay, and M.-Y. Kan. (eds), Proceedings of the 55th Annual Meeting of the Association for Computational Linguistics, Vancouver, 30 July–4 August, Stroudsburg, PA:: Association for Computational Linguistics;.
    [Google Scholar]
34. Zamora, Jennifer. ( 2017;), ‘ I’m sorry, Dave, I’m afraid I can’t do that: Chatbot perception and expectations. ’, in W. Britta, and N. Yukie. (eds), Proceedings of the 5th International Conference on Human Agent Interaction, Bielefeld, Germany, 17–20 October, New York:: ACM;, pp. 253–60.
    [Google Scholar]
35. Veglis, Andreas, and Kotenidis, Efthimis. ( 2022;), ‘ Employing chatbots for data collection in participatory journalism and crisis situations. ’, Journal of Applied Journalism & Media Studies, 11:3, pp. 309–32, https://doi.org/10.1386/ajms_00044_1
    [Google Scholar]